A new approach to distributed large-scale data mining, service-oriented knowledge discovery extracts useful knowledge from today’s often unmanageable volumes of data by exploiting data mining and mach
Synopsis: Through the available patristic writings Caesar and the Lamb focuses on the attitudes of the earliest Christians on war and military service. Kalantzis not only provides the reader with many
Social Care, Service Users and User Involvement provides a definitive introduction to practical, philosophical and theoretical issues at the heart of user involvement.
James Bond has had enough. Enough of Service life, of fruitless manhunts, of taking orders. But Blofeld is back - older, leaner and more dangerous than ever, with a deadly secret at the heart of his l
IT service metrics: Manage them. Measure them. Make them work for you. Measuring success is crucial, but how do we do it? How can we be sure that the IT services we offer are adding real value to our
In January 1682, William Culliford, a loyal and experienced officer in the King's customs service, began an extraordinary journey under Treasury orders to investigate the integrity and efficiency of t
This book is based on an important but complicated question: How have nonprofit human service organizations sustained themselves over time? It documents the organizational histories of pioneering nonp
The Webley .455in service revolver is among the most powerful top-break revolvers ever produced and has a claim to be the first 'tactical fighting pistol'. First adopted in 1887, in various marques it
The Ninety-Eighth Engineer (General Service) Regiment, African American, embarked for North Africa in February 1943 and landed at Algeria. The regiment became nomadic and split up its battalions and c
A RAND study sought to help the U.S. Forest Service determine the composition of a fleet of airtankers, scoopers, and helicopters that would minimize the total social costs of wildfires, including the
In The Service Driven Life, Donald Clinebell teaches that, in order to truly serve, people must draw near to God; change their thinking, their priorities and find, with His help, their own path of ser
In real-life scenarios, service management involves complex decision-making processes usually affected by random or stochastic variables. Under such uncertain conditions, the development and use of ro
This book is about Future Information Technology, Application, and Service (FutureTech 2012 volume 2). The topics of FutureTech 2012 cover the current hot topics satisfying the world-wide ever-changin
Agent-based Semantic Web Service Composition closely examines the various aspects of SWS composition, and explores the concept that a Multi-Agent system can serve as an SWS composition system in which
Secret Service provides the first comprehensive history of political policing in Canada – from its beginnings in the mid-nineteenth century, through two world wars and the Cold War to the more recent
Striving for excellence in customer service is critical to gain a competitive advantage. It is the keystone for business growth and prosperity as it builds repetitive sales to existing customers and r
With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep o
Secret Service provides the first comprehensive history of political policing in Canada – from its beginnings in the mid-nineteenth century, through two world wars and the Cold War to the more recent
"Detailing the functions, issues and trends of service composition, this book offers the most relevant research and models pertaining to the design and maturity of semantic use"--Provided by publisher
In his highly regarded new book, Paul Antonellis -- fire service veteran, training/education consultant, instructor, author -- explores the aspects of labor relations that are intertwined with human r
"This book provides solutions to these challenges, practices and understanding of contemporary theories and empirical analysis for systems engineering in a way that achieves service excellence"--Provi
Comparative studies of public-service ethics at the central governmental level in the EU Member States have a rather short history. Particularly, only a few studies have discussed the institutionalisa
"This book is a compendium of research that proves to be an indispensable resource for cutting-edge knowledge in service science that is understood as a broad research field that embodies all the aspe
Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributio
"Building on a feminist conception of individual autonomy, explores the obligation of the state to foster autonomy in its citizens, particularly the most vulnerable, through social service delivery. D
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted,
Originally published in 1970, Raymond Mungos picaresque account of his adventures with Liberation News Service in the wild years of 1967 and 1968 has been variously described as youthful, passionate,
Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class, nation, and production. Unlike outsourced manufa
This unique book will be essential reading for students and practitioners in health and social care, service users, and anyone involved in service-user involvement and community development.
This thoroughly revised and updated third edition of The Ethics Challenge in Public Service is the classic ethics text used in public management programs nationwide. The book serves as a valuable reso
Jack Hoban was shaped by service in the U.S. Marine Corps, a life-changing epiphany at a Cold War bar, and mentorship under two masters: The 34th generation grandmaster of the shadowy art of the Ninja
Don't take it for granted that customer service jobs are always easy to get. The best jobs in any field are always the object of intense competition! This book will show how to enter, advance in, or e
This manual provides all that you need to get your courier service business up and running by providing you with an easy step-by-step approach. Start making income within days of purchasing this manua
Service orientation is emerging nowadays at multiple organizational levels in enterprise business, and it leverages technology in response to the growing need for greater business integration, flexibi
People have dreamed of machines, which would free them from unpleasant, dull, dirty and dangerous tasks and work for them as servants, for centuries if not millennia. Service robots seem to finally le
"Building on a feminist conception of individual autonomy, explores the obligation of the state to foster autonomy in its citizens, particularly the most vulnerable, through social service delivery. D
Customer service is of particular importance in the technology industry; customers rely on technical support services when they have a problem with a piece of hardware, software, or a consumer device.
"The Modernization and Associated Restructuring (MAR) of the National Weather Service (NWS) was a large and complex re-engineering of a federal agency. The process lasted a decade and cost an estimate
