Quality and Customer Satisfaction in Tourism: a critical approach links two of the most important concepts in the tourism industry worldwide today. It not only covers quality management techniques but
This unique two-volume primary source collection, expertly edited by the authors of American Horizons, provides a diverse set of documents that situate U.S. history within a global context. Covering p
This unique two-volume primary source collection, expertly edited by the authors of American Horizons, provides a diverse set of documents that situate U.S. history within a global context. Covering p
In this unprecedented work two decades in the making, leading historian Robert S. Wistrich examines the long and ugly history of anti-Semitism, from the first recorded pogrom in 38 BCE to its shocking
An examination of the relationship between the World Trade Organization and education, looking at the implications of two major agreements since the mid-1990s.
Nearly four decades of original, subversive, and beautiful Postcard Art is collected in this magnificently packaged two-volume set designed by Gilbert & George.
AQB approved, this 60-hour text is divided into two sections giving users a solid understanding of the income approach to value while reinforcing the application of principles and practices in previo
This volume comprises a thorough review of excavations at a two mound site in southern Rajasthan. The occupation sequence is determined, from pre-Chalcolithic beginnings, to its height in the mid-Chal
Mister Magnolia has an old trumpet that goes rooty-toot - and two lovely sisters who play on the flute - but Mister Magnolia has only one boot. Mister Magnolia has a full and happy life except for one
Be careful when you throw the Jumanji dice! What will happen? Nobody knows, but it will be dangerous. Two children find the game and start to play. Jungle animals and a man with a gun come of the boar
A riveting suspense thriller about the reuniting of birth mothers with their adopted children and the madman who preys on them fter two highly praised psychological thrillers, Mark Nykanen returns wit
八個耐人尋味的旅人故事。不同的國家，不同的主角，每一個微妙的巧遇，每一段際遇與機緣都是人生新的開始… Modern, original fiction for learners of English. Seven journeys which change lives for ever. A New York fashion buyer returns to her English home. A
Music Sales AmericaJohn Dryden wrote two odes in honor of the patroness of music and musicians A Song for St. Cecilia's Day , in 1687, and in 1697, Alexander's Feast , both of which were subsequen
A two-year-old penguin named Flop is sad when his five-year-old brother, Flip, would rather play with Hip, a polar bear friend his own age, in an Arctic romp that will warm the hearts of little siblin
Intended for any course where a brief review of anatomy & physiology is desired - especially Health Assessment, and Medical-Surgical Nursing courses found at the two or four year level. Delmar's A
Melanie and Fran are two charmingly wisecracking young Londoners who simply can't believe it when their old schoolfriend Amanda, Satan's own PR agent, manages to get herself hitched to a laird (Scotti
Two classic novels in one volume includes a new introduction written by the author. In "The Ghost from the Grand Banks", the "Titanic" is raised 100 years after its sinking, but fatal obsessions rage
The army commanded by the Duke of Wellington at Quatre-Bras and Waterloo included two infantry divisions and three cavalry brigades of the newly-unified Netherlands (or 'Dutch-Belgian') army. The part
Melanie and Fran are two charmingly wisecracking young Londoners who simply can't believe it when their old schoolfriend Amanda, Satan's own PR agent, manages to get herself hitched to a laird (Scotti
This book addresses the acquisition of pragmatics in second and foreign language classrooms, offering two state-of-the-art survey chapters, and eleven chapters reporting the results of empirical resea
Contemporary Environmental Accounting: Issues, Concepts and Practice has been written by two of the world's leading experts in the field in order to provide the most comprehensive and state-of-the-art
Set between the two arms of the river Seine, the lle de la Cite offers the passerby one of the most beautiful jewels of the French capital, and one of Europe's masterpieces of Gothic architecture: the
Architecture functions between tradition and innovation, between historical archetypes and that which as yet has no form. The historicity and concurrent openness to futurity are two of the subjects di
This book focuses on two of the most cited figures in the debate on radical education - Antonio Gramsci and Paulo Freire. Both regarded forms of adult education as having an important role to play in
Marcus Didius Falco is ready to make new contacts and start a new career, and a dinner for the Society of Olive Oil Producers of Baetica seems like the perfect opportunity. But when two dinner guests
John Templer has written a theoretical, historical, and scientific analysis of of one of the most basic and universal building elements: the stair. Together, these two volumes present a detailed study
The engrossing epic of murder, mysteries and an orphan boy's promise of wealth. As a small boy at Joe Gargery's forge, Pip meets two people who will affect his whole life - an escaped convict he is fo
This important book describes as accurately as possible the religious situation of Great Britain at the end of the twentieth century, and evaluates this evidence within a sociological framework. Two k
A literate businessperson's guide to the language of business. Drawing from the writing and speeches of some of the most influential business leaders of the past two hundred years. Clancy demostrates
Volume one, Cartography in prehistoric, ancient, and medieval Europe and the Mediterranean was published in 1987. Volume two focuses on mapping in non-Western cultures, an area of study historically
For two decades the German edition of this book has been a standard reference point for students of the philosophy of the social sciences in Germany. Today it still stands as a unique and masterful gu
Based on extensive fieldwork at two well-known commercial publishers of scholarly books, Walter W. Powell details the different ways in which both internal politics and external networks influence dec
Spanning more than two thousand years of African history, from the African Iron Age to the collapse of colonialism and the beginnings of independence, Hosea Jaffe's magisterial work remains one of the
What if the Allies had lost the Second World War ...? The Nazis have taken over New York - the Japanese control California. In a neutral buffer zone existing between the two states an underground auth
When Fluffy goes home with Emma for spring vacation, he encounters her two cats who let him know that they rule the family home, thus when Fluffy doesn't return from vacation, Emma's classmates wonder
