Companies who invest in successful Customer eXperience (CX) innovation stand out from the crowd. Markets tend to reward these companies because it is rare for firms to try something new, much less pro
Pragmatic and Adaptable Textbook Meets the Needs of Students and Instructors from Diverse FieldsNumerical analysis is a core subject in data science and an essential tool for applied mathematicians, e
Drawing on the challenges of urban expansion and increasing population density facing contemporary Brazil, Shifting Horizons is an interdisciplinary investigation of the treatment of social difference
The leading guide to professional home construction—now updated and revised!Fundamentals of Residential Construction, Third Edition features the most up-to-date explanations of today's residential con
The time-saving resource every architect needs The Architect’s Studio Companion is a robust, user-friendly resource that keeps important information at your fingertips throughout the design process. I
Shows hows how to build interactive, fun, and effective online learning programs for any objective or setting. The “father of e-learning” offers his insight on what makes good elearning, particularly
The Sociology of Healthcare Safety and Quality presents a series of research-informed readings on the sociological contributions of technologies, practices, experiences, and organizational quality and
Robert Darnton, Roger Chartier, and others have written much on the history of reading in the Old Regime, but this is the first broad study of reading to focus on the period after 1800. How and why di
A complete treatise on the subject of the neutrino includes interpretation of experimental results in terms of existing theories on this nuclear particle. It incorporates material on post-parity exper
The industry-standard guide to designing well-performing buildingsArchitectural Detailing systematically describes the principles by which good architectural details are designed. Principles are expla
Forensic document examination is a long-established speciality and its practitioners have regularly been shown to have acquired skills that enable them to assist the judicial process. Foundations of F
Continuum Mechanics: The Origins of Partial Differential Equations successfully makes the topic accessible to advanced undergraduate mathematics majors by aligning the mathematical notation and langua
Robert Darnton, Roger Chartier, and others have written much on the history of reading in the Old Regime, but this is the first broad study of reading to focus on the period after 1800. How and why di
