While thousands of books on baking are in print aimed at food service operators, culinary art instruction, and consumers, relatively few professional publications exist that cover the science and tech
Broadband Optical Access and Fiber-to-the-Home (FTTH) will provide the ultimate broadband service capabilities. Compared with the currently well-deployed broadband access technologies of ADSL (Asymme
The bestselling Joshua series takes an invigorating, timely new turn as Girzone’s beloved hero spreads his message of love and compassion from the streets of our nation’s capital to the blood-soaked l
Written in a conversational tone, this text takes a totally new learning approach to relating business English to the workplace. Up-to-date topics of telecommunications, customer service, online refer
Information technology (IT) can help people with communication difficulties to better express themselves and connect with others. This resource for service providers offers practical ideas on turning
Now in its second edition, Reading and the High School Student presents the issues and trends for improving literacy learning in secondary schools. Perfect for both pre-service and in-service teachers
While the importance of service-learning and engaged campuses has gained broad recognition in recent years, the infrastructure for enabling such deep academic and civic engagement has yet to emerge. T
“Highly personal and original . . . McKibben goes beyond Marshall McLuhan’s theory that the medium is the message.”——The New York Times Imagine watching an entire day’s worth of television on every si
A successful Fortune 500 corporate executive shares the secrets of great customer service that he learned from working at his family's Dairy Queen(R) storeCustomer service is the cornerstone of every
Improve Service Delivery with New Evidence-Based GuidelinesGeared to improve service delivery in the care of older adults, this new and more authoritative approach to practice and management is suppor
In a timely book with a powerful and persuasive message, Dr. Harold G. Koenig addresses federal, state, and local government policy leaders, urging them to more fully integrate religious organizatio
台灣菸害防制年報2006 主要內容: Research and Monitoring Strategies of Tobacco Control Tobacco Control Education and Advertising Multiple Smoking-cessation Counseling Service Personnel Cultivation an
This resource for prospective and in-service school administrators uses a variety of case studies to illustrate issues related to the management of instructional and non-instructional employees who fa
California-based Euser is a Master Gardener, author, and former political officer with the U.S. Dept. of State Foreign Service who worked on community development projects in several countries. She pr
Effective and practical strategies for dealing with difficult, unmanageable customers on the telephone are offered in this essential guide for call center managers and other service-oriented position
Balanced reading and writing is a pedagogical approach that incorporates both skill-based and meaning-based instruction. Written for pre-service and practicing teachers, this guide explains how to imp
Ideal for pre-service and in-service teachers, POWERFUL SOCIAL STUDIES FOR ELEMENTARY STUDENTS outlines ways to select content and teach history, geography, and social sciences more meaningfully. Hone
Manage sales, service, and marketing processes all together Find out how to manage customer information to make your business more productive Whether you're completely new to customer relationship
Mycroft Holmes’s encoded message to his brother, Sherlock, is unsubtle enough even for Dr. Watson to decipher: a matter concerning the safety of Queen Victoria herself calls them to Edinburgh&#
An inspirational commentary on the message of the Minor Prophets. Volume 2 surveys the work of Micah through Malachi and is now repackaged with a contemporary cover.
These three short prophetic books of the Old Testament each contain a dual message. On one hand are messages of impending judgment---for all peoples on the Day of the Lord, for an enemy of Israel, an
Written by residents, fellows, and attending physicians, this handbook is ideal for residents called on to do an inpatient consult, for students working on an inpatient medicine service, and for speci
A beautifully illustrated book on the life and message of Sri Ramana Maharshi, an Indian saint of recent times, Timeless in Time explores the life of this beloved holy man.
"This is a sweet, quiet story with a special message...." —School Library Journal "Barry Moser’s illustrations glow with the quiet warmth and heart of 'The Mushroom Man' and they complement so well th
“Detachment” has been the standard message of most addiction literature for the last twenty years. The conventional wisdom offered to an addict’s loved ones has been to let the addict “hit bottom” bef
Why should I do business with you… and not your competitor?Whether you?are a retailer, manufacturer, distributor, or service provider – if you cannot answer this question, you are surely losing custom
For 1,600 years its message lay hidden. When the bound papyrus pages of this lost gospel finally reached scholars who could unlock its meaning, they were astounded. Here was a gospel that had not been
Experiencing Father's Embrace is an excellent resource for anyone interested in growing or ministering in the Father's love message. The author's style of writing makes this book easy to read, yet i
The Six O'Clock Scramble cookbook is a companion to Aviva's wonderful email-based newsletter service that provides busy moms with easy and nutritious meals for their families.The Scramble is a weekly
This title is a fundamental guide to routinely performed laboratory procedure in a transfusion service for dogs and cats. The goal of this title is to provide easily accessible, clinical information r
Hal Niedzviecki has a blunt message for the army of tattoo and piercing enthusiasts, bloggers, skateboard warriors, and anyone else walking around with the smug certainty that they are one of a kind:
Jimmy Carter: U.S. President and Humanitarian profiles a man who has distinguished himself with his profound interest in public service. This unique volume provides useful information on how to becom
The central message of the book is that stakeholder participation in the governance of fisheries is beneficial, but confers responsibilities as well as rights: all stakeholders have a public duty to a
In this case study of rural health service reform in the Australian state of Victoria, Evans (director of nursing, Upper Murray Health & Community Services, Australia), Han (School of Arts and Sci
Health service human resources are key determinants of health service performance. The human resource is the largest and most expensive input into health care, yet it can be the most challenging to d
Bible translators have focused their efforts on preparing a text that is clear, natural and accurate, with the expectation that audiences will understand the message if it is in their language. Field
Covers petrol models from 1996 on, powered by 1.8L, 2.0L 4-cyl, & 2.5L 5-cyl petrol engines. Step-by-step instructions for service & overhaul operations.
