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If you have never fixed a roof tile or slate before but have wondered how to go about repairing or replacing them, then this is the book for you.Many of the technical books about roof tiling an

A fabulous vacation is as easy as ABC with all-new full-color Smart Guides. This new travel series packs a lot of information into an accessible, compact format with a unique A-Z design making it ea

Fast answers for busy readers responsible for ensuring great customer service. Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company's reputation but its bottom line, so for busy managers -- and business owners with little time to search for solutions -- some fast help is needed. Award-Winning Customer Service offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is chock full of practical advice on important topics such as: * planning and goal setting * effective communication * leadership * preparing for change * continual learning * coaching and development * effective feedback * motivational and problem-solving meetings * conflict resolution * follow-up and staying on top of the game * and more. Containing 101 effective tips in all, unique ""When this happens, try

This Willow Creek Resources six-session evangelism course for churches and groups of all sizes is designed to equip believers for effective evangelism by showing them how they can share the gospel in

本書以清楚、結構化的方式，引導初學者認識最核心的繁體中文基礎字，特別適合以英語為母語的學習者。內容精選最常使用的100個漢字，每字獨立成頁，搭配標準漢語拼音與簡明英文釋義，降低初學時的理解門檻。逐步筆順示範與方格書寫練習，幫助歐美學習者熟悉漢字的書寫邏輯與結構比例。書中並延伸相關詞語與片語，協助建立實用詞彙基礎，另附拼音、部首與英漢索引，便於查找與複習，是自學或課堂使用都相當合適的入門工具。為英語背景學習者量身設計每字一頁，清楚建立書寫與辨識基礎收錄500多個延伸詞語，強化實用性The major struggle facing all beginning Chinese language students is to learn to recognize, read and write hundreds of Chinese characters. This book adopt a structural approach that helps students overcome this initial difficulty and quickly master the basic Chinese characters fundamental to this language. Intended for beginning students, The First 100 Chinese Characters: Traditional Character Edition contains carefully selected and sequenced characters for rapid and effective learning. Each Chinese character is shown separately on a single page, along with its English definitions, hanyu pinyin romanization, alternate form, a stroke-order guide and ample writing space.Two indexes--alphabetical by the English meanings and by pinyin romanizationùare

Terrorism. Same-sex marriage. Debt cancellation. The AIDS pandemic. These are just some of the critical contemporary issues addressed in this book.Issues Facing Christians Todayhelps thinking Christians sift through and respond to a sweeping array of complex and pressing topics. Thoroughly revised and updated by Roy McCloughry and fully endorsed by John Stott, this fourth edition continues a two-decades-plus legacy of bringing important current issues under the lens of biblically informed thinking.Combining a keen global awareness with a gift for penetrating analysis, the authors examine such vital topics as:Pluralism and Christian witnessCohabitation, environmentalism, and ecological stewardshipWar and peaceAbortion and euthanasiaAnd much more.An entirely new chapter on bio-engineering has been contributed by Professor John Wyatt of University College London. Including a study guide,Issues Facing Christians Todayis essential reading for Christians who wish to engage our culture with i

Aimed at those with experience using the technique, this handbook discusses some of the problems commonly encountered with polymerase chain reaction (PCR). The author employs a humorous, down-to-earth

以「延續與變革」為主軸，本書深入探討評鑑中心方法在不同組織情境中的演進。內容從基本要件出發，逐步分析發展型評鑑中心的設計、評鑑者訓練、跨文化與多元議題，以及與人力資源策略的連結。書中亦整理相關法律案例與最新操作創新，幫助讀者理解方法應用的限制與風險。多位專家指出，本書在龐雜研究中提煉出清晰脈絡，文字平實而精確，是學生、研究者與實務工作者可長期參考的重要工具書。清楚區分評鑑目的與應用涵蓋法律、倫理與多元議題人資與組織發展的重要參考The theme permeating this book on assessment centers is "continuity and change", describing what has remained the same and what has changed in the 50-year history of the assessment center method. One of the important changes explored is the evolution of the goals of assessment center programs and the ways in which assessment centers and their component parts have been used. Assessment Centers in Human Resource Management clearly differentiates between assessment centers used for prediction, diagnoses, and development.In addition, this book explores:*assessment centers and human resource management;*court cases involving assessment centers;*innovations in assessment center operations;*cross-cultural considerations including diversity of the workforce; and*assessor training.T

Java2物件導向設計教學，將數位內容錄製，並且由國內Java2程式設計名師吳佳諺老師親自授課，為第一等的數位教學內容。Java2物件導向數位教學總時數為18小時，為國內大專院校指定使用教材，為資策會教育訊練中心指定用書。全亞洲第一名Java2數位內容教材，不計成本，提供Java2程式設計數位影音教學。Java2物件導向設計教學可以為您省下上補習班的費用，花490元就可省下5000元上補習班的學J

Discover the land of Pilgrims and Patriots! New England crams more history, scenery and outdoor adventure into six states than most countries. Walk the Freedom Trail, admire fall foliage, spot humpbac

The Effective Organization explores the issues and challenges of levering information technology to respond more effectively to client needs and objectives both within a company and?a market. Based on examples of successes and failures over the last decade, it provides a?forum for discussion within organizations, and between firms and their different business partners.The authors begin by examining the inherent links between business value, business models, and corporate strategy. They show how IT has progressively influenced our perceptions of value by impacting the practice of management, and?propose the Value Matrix ? as a guide to determining how to best deploy talent, organization, and technology to produce value in a company and?a market.Building on these foundations, they?then turn their attention to how current management practice?often neglects the goal of business value. As the prescriptions for optimising organizations and technology have reached their limits, they argue, a

The complete guide to analyzing and maximizing a company's balanced scorecardPresenting the next step for balanced scorecard implementation, Balanced Scorecard Diagnostics provides a step-by-step methodology for analyzing the effectiveness of a company's balanced scorecard and the tools to reevaluate balanced scorecard measures to drive maximum performance. CEOs, CFOs, CIOs, vice presidents, department managers, and business consultants will find all the essential tools for analyzing a balanced scorecard methodology to determine if it's running at maximum performance and for seamlessly implementing changes into the scorecard.Paul R. Niven (San Marcos, CA) is President of the Senalosa Group, a consulting firm exclusively dedicated to helping businesses get best-in-class performance. He is the author of two successful books, Balanced Scorecard Step-by-Step (0-471-07872-7) and Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies (0-471-42328-9), both from Wiley.

This 258-page guidebook to Rome presents the city's highlights in a comprehensive but portable format, with the following key features: The Best of Rome: overview of vital information for visitors, in

The "Insight City Guides" have just got better! With more detailed coverage spanning over 350 pages and over double the number of photos, they provide a highly visual introduction to the city. 2 stree

卡內基以經典的智慧與真誠的洞察，教你擺脫焦慮與憂慮的束縛，重新找回平靜與力量。超過六百萬人因這本書而活得更快樂、更充實，如今，本書首度於四十年後更新，再次提醒我們：幸福其實從改變思考開始。在書中，你將學會：迅速找到可立即行動的解決方案減少對工作與金錢的擔憂睡得更好，每天都神清氣爽培養感恩與欣賞的心不再陷入他人批評的泥沼這本經久不衰的指南，能幫助你理清情緒，遠離焦慮，活出自在與豐盛的人生。With Dale Carnegie’s expert advice, you’ll learn the proven, time-tested principles to breaking free of worry and anxiety so that you can start living your best life today.Thanks to Dale Carnegie’s classic work of practical advice, more than six million people have already discovered happier, more fulfilling lives. How to Stop Worrying and Start Living has also never been more relevant—particularly since it has been updated for the first time in forty years.In this indispensable guide, you’ll discover how to:- Quickly pinpoint solutions to any problem that can be put into action right away- Worry less about business and finances- Sleep better and feel refreshed each day- Gain appreciation and gratitude- Stop getting stuck on criticismFascinating to read and easy to apply, this brilliant book cu

The guides include a free touring map, highlighting the best drives in the region helping visitors to get the most out of their stay. The tours are designed to take visitors off the beaten track

Praise for Winning At Retail "Winning at Retail offers the most effective strategies available for retailers. At McDonald's, the 'Quick-EST' model is crucial, because being close and convenient to where our customers live, work, and shop helps us create maximum value. If you want to harness your company's strengths to become a leader in your category-and stay in tune with what your customers want-this is the book for you." -Jim Rand, Senior Vice President of Business Development, McDonald's Corporation "Winning at Retail provides a thoughtful approach to retail differentiation. Ander and Stern warn of the 'treacherous middle' into which retailers too easily drift. They inspire us to avoid this peril through case studies of retailers who have assumed leadership through courageous choice." -Robert L. Price, Senior Vice President and Chief Marketing Officer, Wawa "In a difficult retail environment, this book provides crucial guidance for staying on top of your competition-by taking the cu

Let Scholastic Bookshelf be your guide through the whole range of your child's experiences-laugh with them, learn with them, read with them!Eight classic, best-selling titles are available now!Category: Family"She grazes on grass, and she likes to say, 'Moo!' I don't think that is what a llama would do."In this favorite, whimsical rhyming riddles help Lloyd the baby llama guess what kind of animal everyone's mama really is. But it's his friend Lyn the llama that finally leads Lloyd to the answer he most longs to hear.Is your mama a llama?"An enchanting animal guessing game."-School Library Journal

本書收錄莫札特二十二年間的書信，呈現其真實性格與人生歷程。從少年成長到藝術成熟，帶領讀者理解音樂背後的情感與思想，是認識這位音樂天才的重要之作。Here is Mozart at his most intimate and unguarded, with new translations of the composer's lettersWhat was Mozart really like? Wild? Sublime? Responsible? Fun-loving? Bright? Foul-mouthed? Reading these letters, we learn in his own words that he was all of these and much more. Here is the composer at his most intimate and unguarded, expressing his feelings about life, love, music, and the world around him.In this collection, Robert Spaethling has carefully chosen letters written by Mozart over a span of almost twenty-two years - from his first journey to Italy as a shy teenager to the final months of his life in Vienna. The letters, together with the accompanying introductions, chronicle the composer's life, personal development and artistic growth.

Kant is the central figure of modern philosophy. He sought to rebuild philosophy from the ground up, and he succeeded in permanently changing its problems and methods. This revised edition of the Prolegomena, which is the best introduction to the theoretical side of his philosophy, presents his thought clearly by paying careful attention to his original language. Also included are selections from the Critique of Pure Reason, which fill out and explicate some of Kant's central arguments (including famous sections of the Schematism and Analogies), and in which Kant himself explains his special terminology. The first reviews of the Critique, to which Kant responded in the Prolegomena, are included in this revised edition. The volume is completed by a historical and philosophical introduction, explanatory notes, a chronology, and a guide to further reading.

The Zohar is the great medieval compendium of Jewish esoteric and mystical teaching, and the basis of the kabbalistic faith. It is, however, a notoriously difficult text, full of hidden codes, concea

"Read it for no other reason than to learn Bob's Seven Immutable Laws of Business. . . . This is vintage Bob-contrarian, thoughtful, and he's really fun to read."—Forbes In this edition of Bob Lutz's bestselling account of the business philosophy with which he revolutionized Chrysler and much of the automotive industry, Lutz reveals his unique brand of creative management. Readers will learn many lessons herein, including why the key to success in any business is maintaining a positive tension between the creative minds and the buttoned-up financial minds, and how to attract, motivate, and strategically deploy each type throughout an organization. This book features a new introduction and an epilogue in which Lutz introduces an eighth law that helps today's business leaders put his famed Seven Immutable Laws of Business into sharper perspective. Robert A. Lutz (Scarsdale, NY) is General Motor's Vice Chairman of Product Development and Chairman of GM North America.

本書探討當代企業管理風格的轉變，特別是「避險」思維如何逐漸取代「冒險」精神。作者深入分析企業在法規限制、媒體監督與社會輿論壓力下，為何傾向保守決策，並指出這種趨勢可能削弱創新能力與技術發展動能。全書結合理論觀點與實際案例，反思企業如何在穩健與創新之間找到平衡。文字冷靜、分析透徹，是研究企業文化與創新策略的重要讀物。This book looks at changing managerial styles in business and the predominance of risk aversion behavior over risk taking behavior. The author explores the various reasons (regulation and media scrutiny among them) that corporations are becoming more timid and analyzes the consequences this could have on the future of innovation and technological development in the business future.

(Keyboard Instruction). With this pack, you'll learn the skills you need to take your place alongside Fats Domino, Jerry Lee Lewis, Little Richard and other great rock 'n' roll piano players of the '5

全面介紹「單一股票期貨」這項新興金融工具。作者 Kennedy Mitchell 以清晰易懂的方式，說明其運作原理、交易方式與實際應用，並結合國際市場經驗，幫助投資人理解此工具如何在風險管理與投資組合中發揮作用。書中內容兼顧初學者與專業投資人，從基礎概念到策略運用皆有詳盡說明，能協助讀者在掌握風險的同時開拓收益機會。Everything you need to know about Single Stock Futures "Single stock futures are an incredibly important new financial instrument for managing risk. Kennedy Mitchell provides an outstanding and easy-to-read explanation of these new products for either an expert futures user or for someone learning about futures markets for the first time." -Peter Borish, Senior Managing Director, OneChicago Although single stock futures may be a relatively new phenomenon in the United States, this instrument has been successfully traded for years in various overseas markets-leaving you, the individual and professional investor, to play catch-up. Exactly what are single stock futures? They are futures contracts, within the futures universe, that have shares of listed public companies as their underlying asset. In Single Stock Futures: An Investor'

隨著金融市場高度電子化，交易方式與競爭邏輯快速改變。本書從全球證券與衍生性商品市場出發，系統性說明電子交易的核心模式、基礎建設與法規環境。作者以清楚的結構，帶領讀者理解專業電子交易者如何在不同平台中運作與獲利，並分析技術革新對市場效率與風險管理的影響。作為 Wiley Trading 系列之一，本書聚焦產業第一線的實際需求，適合作為專業人士的參考工具，也能協助讀者建立對電子金融市場的整體認識。This book tackles the concepts, technical architecture, recent developments, and future opportunities in the new field of "direct access" electronic markets. The author provides a comprehensive coverage of electronic market models, exchange platforms and networks, while describing ways in which professional electronic traders make money. Professional Electronic Trading is one of the few books that deals directly with the issues that industry professionals confront every day, making it an ideal reference and training tool. David James Norman (Chicago, IL) is Director of Electronic Markets Development at the Center for Law and Financial Markets at IIT. New technology and the advent of electronic trading have opened the floodgates to both foreign and domestic markets. Traders need the wisdom of

本書為口譯研究領域的重要選編，系統性彙整多篇具代表性的經典論文，其中不少文章過去已絕版，或未曾以英文出版。內容涵蓋口譯研究的發展脈絡、理論建構、研究方法與實務觀察，呈現此一學科如何逐步形成並拓展至跨語言、跨文化的研究視角。全書依主題分為七大部分，每一單元均由編者撰寫導讀，協助讀者理解各階段研究重點與學術背景。多位國際學者一致肯定本書在整理與引介口譯研究上的價值，認為其結構清楚、論述紮實，適合作為教學與研究的核心參考。對於翻譯與口譯相關科系學生、研究者，以及實務工作者而言，本書提供一套完整而可延伸的學術基礎。經典口譯研究論文一次收錄七大主題架構，脈絡清楚適合作為研究與教學參考書The Interpreting Studies Reader is the definitive guide to the growing area of interpreting studies. Spanning the multiple and diverse approaches to interpreting, it draws together the key articles in the field and puts them in their thematic and social contexts. This is a comprehensive overview of interpreting studies and the new directions the subject is taking in the twenty-first century. Features include:*an introductory essay reviewing the evolution of interpreting studies*organization into seven thematic sections, each with an editors' introduction*a comprehensive bibliography and suggestions for further reading.The Interpreting Studies Reader is an invaluable introduction and reference for stu

An empowering guide to understanding the strategies behind successful social movements.Citizen activism has achieved many positive results. But the road to success for social movements is often complex, usually lasting many years, with few guides for evaluating the precise stage of a movement's evolution to determine the best way forward.Doing Democracy provides both a theory and working model for understanding and analyzing social movements, ensuring that they are successful in the long term. Beginning with an overview of social movement theory and the MAP (Movement Action Plan) model, Doing Democracy outlines the eight stages of social movements, the four roles of activists, and case studies from the civil rights, anti-nuclear energy, Central America, gay/lesbian, women's health, and globalization movements.Bill Moyer is the originator of the MAP Model; he and his coauthors combine several decades of movement experience.

For Greek myth fans, those who can’t get enough of the D'Aulaires' Book of Greek Myths, and readers who have aged out of Rick Riordan, this classroom staple and mythology classic is perfect for learning about the ancient myths! The heroes, gods, and monsters of Greek mythology come alive in this exciting collection of retellings of the ancient myths that includes tales of Zeus, Hera, Apollo, Artemis, and many more. Written in simple, direct language, Heroes, Gods and Monsters of the Greek Myths is an accessible and entertaining guide to the Greek myths and their players, following fearless heroes as they battle epic beasts under the eyes of the mighty immortals who rule them. From mortal warriors like Perseus and his impossible task of slaying the monstrous Medusa, to Zeus, the king of the Gods whose thunderbolts can shake the earth, to the minotaur, a gruesome beast, half-man and half-bull, who destroys young victims that are sacrificed to his terrifying power, this world is one of ma

Contiene metodos para aprender los puntos claves del espa?ol con rapidez y facilidad (The fast, easy way to master the finer points of Spanish) Unsure about conjugating irregular Spanish verbs? Usin

This book is for teachers of the London Chamber of Commerce and Industry Examinations Board (LCCIEB) English for Business Preliminary Level examination. How to Pass English for Business Preliminary Le

The #1 Java Guide for Serious Programmers: Fully Updated for Java SE 17 For serious programmers, Core Java, Volume I--Fundamentals, Twelfth Edition, is the definitive guide to writing robust, maintain

A little tree, guided by her family circle and forest friends, can't wait to grow tall and strong Little Sap can't wait to grow tall and strong just like her mother and touch the sky. But growing takes time. Luckily for Little Sap, she has her family circle close by and a forest of friends, above and below ground, to help guide her up.

Studying for the SAP S/4HANA Management Accounting exam? Get the tools you need to succeed with this CO certification study guide for exams C_TS4CO_1709 and C_TS4CO_1809. Understand the test structure

The definitive guide to Java programming—thoroughly revised for long-term support release Java SE 11 Fully updated for the current version of Java, Java SE 11, this practical guide from Ora

Discover all the new features and changes in Java 9, including module systems—JPMS or Project Jigsaw. This book covers the whole Java application development life cycle. You'll review all the importan

Explore the latest Java-based software development techniques and methodologies through the project-based approach in this practical guide. Unlike books that use abstract examples and lots of theory,

The definitive Java programming guide—fully updated for Java SE 9Thoroughly revised to cover Java SE 9 (JDK 9), this hands-on Oracle Press guide shows, step-by-step, how to develop, compile, debug, an

In arenas ranging from enterprise development to Android app programming to game development, Java remains one of the world's most popular programming languages. Sams Teach Yourself Java in 24 Hours h