This book constitutes the thoroughly refereed proceedings of the Third Australian Symposium on Service Research and Innovation, ASSRI 2013, held in Sydney, NSW, Australia, in November 2013.Overall, ei
Turning an idea into a product or service takes dedication and perseverance, but the best part is anyone can do it. This savvy volume presents practical ways for becoming an entrepreneur and starting
FSR, the International Conference on Field and Service Robotics, is a robotics Symposium which has established over the past ten years the latest research and practical results towards the use of fiel
This study examines Turkey's non-recognition of the right to conscientious objection to military service and locates this non-recognition within the context of international human rights law - specifi
USDA Forest Service Experimental Forests and Ranges (EFRs) offer sites where ecological processes can be studied over time. This book explores the promise of this long-term research and new ways of u
The 2014 International Conference on E-Commerce, E-Business and E-Service (EEE 2014) was held on May 1-2, 2014, Hong Kong. This proceedings volume assembles papers from various professionals, leading
The Service Dogs 2015 calendar is an inspiring sixteen month wall calendar that showcases heroic dogs that save their owners' lives on a daily basis. This calendar contains profiles for each dog and l
Using a qualitative research approach with multiple-case studies, the author examines the organizational implications of software-as-a-service for software vendors, focusing on how they need to adapt
This groundbreaking book brings together two key themes that have not been addressed together previously in any sustained way: domestic service and colonization. Colonization offers a rich and excitin
From its inception in 1932, overseas broadcasting by the BBC quickly became an essential adjunct to British diplomatic and foreign policy objectives. For this reason, the World Service was considered
"A tour of the psychiatric service dog industry traces the author's work as an evaluator who identifies and trains unwanted shelter dogs before matching them with people in need, documenting her own p
Community Matters: Service Learning in Design and Planning explores issues that resonate with a diverse group of design and planning educators drawn to the challenge of supporting greater community bu
Community Matters: Service Learning in Design and Planning explores issues that resonate with a diverse group of design and planning educators drawn to the challenge of supporting greater community bu
Serving to unify the existing literature on extended warranties, maintenance service contracts and lease contracts, this book also presents a unique perspective on the topic focussed on cost analysis
This book critically examines nine pre-service teacher candidates, and the author’s experience, to explore the ways in which white educators manifest understandings of white racial identity and profes
"Based on the New York Times bestseller, UNTIL TUESDAY, this full-color picture book filled with adorable photographs tells the story of the amazing service dog who helps former U.S. Army Captain Luis
This book constitutes the revised selected papers of the workshops of the 11th International Conference on Service-Oriented Computing (ICSOC 2013), held in Berlin, Germany, in December 2013. The confe
Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributio
Mayer, who works in emergency physician services and physician leadership and management, and Cates, an emergency department physician and leader, explain how to create a culture of customer service i
This monograph provides strategies to reemploy civil-service workers in the private sector and to increase private-sector employment in the Kurdistan Region—Iraq.
"Providing a comprehensive guide to security for web services and SOA, this book covers in detail all recent standards that address web service security, including XML Encryption, XML Signature, WS-Se
This volume describes new frontiers in medical and service robotics in the light of recent developments in technology to advance robot design and implementation. In particular, the work looks at advan
Many of the socially marginalized Irish immigrant women of this era made their living in domestic service. In contrast to immigrant men, who might have lived in a community with their fellow Iri
Turn Your Customers Into Raving Fans! Great customer service can be all the difference between a mediocre company and a profitable one. In this fun and easy to read book, you’ll discover 10 Jolts t
Creativity and Social Support in Mental Health explores service users' lived experiences of mental health recovery within a day-centre setting where creative activity and social support were key aspec
An investigation, using individual case studies and general/population approaches, of the cost of military service—looking at the epidemic of suicides among active military personnel and veterans, the
The Long Term Care Customer Service Improvement Program is designed to accelerate your staff's skills and your resident's satisfaction. Your facility's benefits include:‧ A systematic and simple metho
Througha Canadian Periscope’s second editioncelebrates the story of the Canadian submarine service on theoccasion of its centenary in 2014. Createdin 1914, at the beginning of World War I, Canada’s su
This book includes a study of trustworthiness, percentile response time, service availability, and authentication in the networks between users and cloud service providers, and at service stations or
When user-generated content (UGC) emerged as a central facet of the BBC's digital presence, it seemed to engage directly with the public service remit in a modern and multi platform way. Content Cultu
This is the first book to provide guidance on creating an integrated system based on the three leading service management approaches: COBITR5, ISO/IEC 20000 and ITILR and to provide a unique mapping t
From 1854 to 1952, the Chinese Maritime Customs Service delivered one-third to one-half of all revenue available to China's central authorities. Much more than a tax collector, the institution managed
Rural diners used to post signs promising “Sudden Service.” Some probably still do. This book is intended to offer much the same thing: quick access to help you get an immediate job done using iWork f
In this book, a critical analysis is made on service life models related to reinforcement corrosion. The contributors are on the frontier of knowledge in the field of durability of reinforced concrete
Ethics—in all its exemplary and exhausting forms—matters. It deals with the most gripping question in public life: “What is the right thing to do?” In Public Service Ethics: Individual and Institution
"This book offers the first account of the foundation, organisation and activities of the NATO Information Service (NATIS) during the Cold War. During the Cold War, NATIS was pivotal in bringing natio
Care of Military Service Members, Veterans, and Their Families provides civilian medical and nonmedical care providers with practical information to effectively understand, support, and address this p
An expert guide to selecting the right cloud service model for your businessCloud computing is all the rage, allowing for the delivery of computing and storage capacity to a diverse community of end-r
This is the most authoritative and complete guide to planning, implementing, measuring, and optimizing world-class supply chain order fulfillment and customer service processes. Straight from the Coun
