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B2b Customer Insight

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出版日:2012/11/01 作者:John Barrett  出版社:Information Age Pub Inc  裝訂:平裝
For the first time in book form, "B2B Customer Insight: The Proven Path to Growth," will reveal how customer insight surveys tailored to B2B relationships generate significant strategic data; data tha
優惠價: 1 1811
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出版日:2012/11/01 作者:John Barrett  出版社:Information Age Pub Inc  裝訂:精裝
For the first time in book form, "B2B Customer Insight: The Proven Path to Growth," will reveal how customer insight surveys tailored to B2B relationships generate significant strategic data; data tha
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B2B業務關鍵客戶經營地圖:一張A4紙,五大關鍵思考,客戶從此不亂殺價不砍單,搶著跟你做生意
79 折
出版日:2020/06/03 作者:吳育宏  出版社:大是文化  裝訂:平裝
《90%高級主管出身業務,B2B聖經》 《讓90%大客戶都點頭的B2B簡報聖經》 暢銷書作者吳育宏 最新力作 吳育宏是誰? 在網路上搜尋B2B業務專家,十筆有八筆資料會跳出「吳育宏」, 他被譽為臺灣最權威的B2B業務專家。 所羅門集團、91APP、曜亞國際、李長榮化工、伍仕電子、中國探針、上銀科技、 炎洲集團、資生堂、TOYOTA、LG、SONY、Epson、飛利浦等一流企業,
優惠價: 79 300
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The Social Customer ─ How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers
66 折
出版日:2011/09/16 作者:METZ  出版社:Mcgraw-Hill; Inc.  裝訂:精裝
"The social customer is your NEW customer. And if you don’t recognize it, they will be someone else’s new customer. Adam Metz presents a clear, concise game plan for attracting them, connecting with t
優惠價: 66 950
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Customer Service Management Training 101
75 折
出版日:2011/09/01 作者:Evenson  出版社:Mcgraw-Hill; Inc.  裝訂:平裝
Becoming a great customer service manager requires a mastery of skills beyond those needed by frontline employees. Filled with the same accessible, step-by-step guidance as Customer Service Training 1
優惠價: 75 750
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AWARD-WINNING CUSTOMER SERVICE
75 折
出版日:2007/08/13 作者:EVENSON  出版社:AMERICAN MANAGEMENT ASSOCIATION  裝訂:平裝
Fast answers for busy readers responsible for ensuring great customer service. Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping prof
優惠價: 75 471
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Customer Success: How Innovative Companies Are Reducing Churn And Growing Recurring Revenue
75 折
出版日:2016/02/19 作者:Mehta  出版社:John Wiley & Sons Inc  裝訂:精裝
Your business success is now forever linked to the success of your customersCustomer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fu
優惠價: 75 912
庫存:1
策略思考:建立自我獨特的insight,讓你發現前所未見的策略模式
滿額折
出版日:2014/04/03 作者:御立尚資  出版社:經濟新潮社  裝訂:平裝
許多人埋頭苦讀策略大師的著作,真正遇到問題時,策略卻「用不出來」。這是因為,大多數的策略理論,是從過去的成功個案歸納而成的制式框架,缺少另一個能夠出奇制勝的關鍵——「insight」。insight,難以言傳。正因如此,以往的策略理論相關著作裡,幾乎一概隻字未提「insight」。結果,使得多數人即使熟讀策略理論,做出的策略仍然完全沒有效果。究竟什麼是insight?insight,就是以右腦與左
優惠價: 9 324
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Winning The Customer ─ Turn Consumers Into Fans And Get Them To Spend More
75 折
出版日:2011/09/16 作者:Imbriano  出版社:Mcgraw-Hill; Inc.  裝訂:精裝
Build Customer Relationships and Win Big Revenue!“Unbreakable relationships are crucial to success in business. Lou Imbriano captures what it takes to forge the kind of deep credibility that encourage
優惠價: 75 866
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Voice-of-the-customer Marketing: A Revolutionary Five-step Process to Create Customers Who Care, Spend, and Stay
70 折
出版日:2010/10/18 作者:ERNAN ROMAN  出版社:Mcgraw-Hill; Inc.  裝訂:精裝
In Voice of the Customer Marketing, Ernan Roman, the award-winning marketing guru who created the IDM (Integrated Direct Marketing) and Opt-in marketing methodologies shows you a proven, step-by-step
優惠價: 7 869
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Insight Guides: Hawaii
75 折
出版日:2006/02/25 出版社:APA PUBLICATIONS  裝訂:平裝
From Insight Guides, world leaders in visual travel guides, with the Discovery Channel, the premier source of nonfiction entertainment. This book provides everything you’ll ever need in a guidebook. I
優惠價: 75 435
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Insight City Guide: Paris
50 折
出版日:2004/10/14 作者:CLARE GRIFFITHS (EDT); BRIAN BELL  出版社:INSIGHT GUIDES  裝訂:平裝
The "Insight City Guides" have just got better! With more detailed coverage spanning over 350 pages and over double the number of photos, they provide a highly visual introduction to the city. 2 stree
優惠價: 5 260
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Insight City Guide Las Vegas and the Desert
75 折
出版日:2004/10/14 作者:BRIAN BELL  出版社:INSIGHT GUIDES  裝訂:平裝
The Las Vegas Insight City Guide combines insightful writing and lavish full-color photography in a portable format with an emphasis on practical information. Inside this Las Vegas Insight City Guide,
優惠價: 75 390
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INSIGHT GUIDES: VENEZUELA (委內瑞拉)
50 折
出版日:2004/09/01 作者:ANGELA BAYNHAM  出版社:APA PUBLICATIONS  裝訂:平裝
From Insight Guides, world leaders in visual travel guides, with the Discovery Channel, the premier source of nonfiction entertainment. This book provides everything you’ll ever need in a guidebook. I
優惠價: 5 290
庫存:1
Insight Guides: New Mexico (墨西哥)
75 折
出版日:2004/02/01 作者:Brian Bell  出版社:INSIGHT GUIDES  裝訂:平裝
Three cultures—Native American, Hispanic, and Anglo—have left their signatures in New Mexico. Insight Guides' stunning new first edition includes expert evaluations of the must-see sites, from the bre
優惠價: 75 450
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B2b Customer Experience ― A Practical Guide to Delivering Exceptional Cx
90 折
出版日:2018/06/28 作者:Paul Hague; Nicholas Hague  出版社:Kogan Page Ltd  裝訂:平裝
B2B Customer Experience shows readers how to deliver the very best customer experience (often referred to as CX), within the business-to-business realm. Marketers have long known that emotions are imp
優惠價: 9 1026
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Seven Kinds of People You Find in Bookshops
滿額折
出版日:2020/11/05 作者:Shaun Bythell  出版社:Profile Books Ltd  裝訂:精裝
In twenty years behind the till in The Bookshop, Wigtown, Shaun Bythell has met pretty much every kind of customer there is - from the charming, erudite and deep-pocketed to the eccentric, flatulent a
優惠價: 79 347
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Relentless Innovation ─ What Works, What Doesn'T--And What That Means For Your Business
75 折
出版日:2011/12/09 作者:Jeffrey Phillips  出版社:Mcgraw-Hill; Inc.  裝訂:精裝
You can’t ask for more than efficient, effective operations.Or can you?Given today’s business landscape—increasing customer demand, global competition, lower trade barriers—being good isn’t enough. Th
優惠價: 75 843
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What Got You Here Won'T Get You There In Sales! ─ How Successful Salespeople Take It To The Next Level
75 折
出版日:2011/09/16 作者:Goldsmith  出版社:Mcgraw-Hill; Inc.  裝訂:精裝
Kick your bad habits—and CLOSE MORE SALES! “I love this book, especially the importance of empathy—care enough about what you are selling to personalize its value to your customer!”—Jim Farley, VP Glo
優惠價: 75 1026
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25 Toughest Sales Objections And How To Overcome Them ─ Surefire Techniques For Conquering Any Resistance And Closing The Deal
66 折
出版日:2011/06/13 出版社:Mcgraw-Hill; Inc.  裝訂:平裝
Turn common objections into BIG OPPORTUNITIES!It costs too much… We're switching to overseas vendors… Let me think about it… NO!You can do one of two things when a customer is reluctant to buy: You ca
優惠價: 66 508
庫存:2
CONSULTATIVE SELLING 8E
75 折
出版日:2011/04/01 作者:HANAN  出版社:AMERICAN MANAGEMENT ASSOCIATION  裝訂:平裝
Do you sell products or services? It doesn't matter: What you're really selling is customer profit. You help your customers and clients make profitable business decisions, and you are both rewarded wi
優惠價: 75 797
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DELIVERING KNOCK YOUR SOCKS OFF SERVICE
75 折
出版日:2006/10/20 作者:PERFORMANCE RESEARCH  出版社:AMERICAN MANAGEMENT ASSOCIATION  裝訂:平裝
The classic customer service book with over half a million copies sold, now updated! With so many choices available to them, today's customers are smarter and more demanding than ever befo
優惠價: 75 497
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THE POWER OF MANAGEMENT CAPITAL
75 折
出版日:2005/08/24 作者:BAUMND V FEIGENBAUM  出版社:Mcgraw-Hill; Inc.  裝訂:平裝
"Val and Don Feigenbaum's no nonsense, engineering-based approach to quality has allowed us to make a threshold reduction in failure costs with resulting improvement in customer satisfaction and botto
優惠價: 75 602
庫存:1
Brands Laid Bare: Using Market Research For Evidence-Based Brand Management
50 折
出版日:2005/04/01 作者:Kevin Ford  出版社:JOHN WILEY & SONS;LTD  裝訂:精裝
The way we relate to brands has changed. Once, brand management was about doing things to people, and choices were made by brand managers not consumers. Now the focus has shifted towards the customer,
優惠價: 5 1330
庫存:1
Passionate And Profitable: Why Customer Strategies Fail And 10 Steps To Do Them Right!
50 折
出版日:2005/02/01 作者:Arussy  出版社:John Wiley & Sons Inc  裝訂:平裝
"I’ve always said that education without execution is just entertainment – and Lior illustrates this beautifully in his book. It is important to learn HOW to implement a successful Customer focus strategy and you need knowledge and process to do it well. Read this book and learn."--Tim Sanders, Author of "Love is The Killer App" "Lior brings original thought to the world of business, ideas drawn from reality, based on solid observations with the clear objective of helping people make money. Read this and profit."--Jerry Vass, Author of "Soft Selling in A Hard World" and President Vass Consulting "You might not like this book. It's not filled with easy shortcuts and feel-good platitudes. BUT, when you're ready to walk the walk and not just talk the talk) about treating your customers right and growing your business, Lior's book is a fine place to start down that rarely-followed, very profitable path."--Seth Godin Author, Purple Cow & Free Prize Inside "Lior Arussy is a true customer
優惠價: 5 607
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PATHWAYS TO AGILITY: MASS CUSTOMIZATION IN ACTIO
66 折
出版日:1998/01/05 作者:OLESON  出版社:JOHN WILEY & SONS;LTD  裝訂:平裝
In today's business environment, it is simply no longer enough to react to changing market conditions or customer demands. Companies must become agile by developing foresight—the ability to anticipate
優惠價: 66 1453
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Innovative B2B Marketing ─ New Models, Processes and Theory
90 折
出版日:2017/08/28 作者:Simon Hall  出版社:Kogan Page Ltd  裝訂:平裝
Innovative B2B Marketing is a clear, practical guide that demystifies modern aspects of B2B marketing, including marketing models, processes and thought leadership pieces. New customer buying habits,
優惠價: 9 1024
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出版日:2013/06/19 作者:Margaret Brooks; John J. Lovett; Sam Creek  出版社:Springer-Verlag New York Inc  裝訂:平裝
Developing B2B Social Communities: Keys to Growth, Innovation, and Customer Loyalty explains why business-to-business companies need a robust online community strategy to survive and flourish
優惠價: 1 1140
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企業管理學報-第50卷第1期(114/06)
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出版日:2025/06/01 作者:國立臺北大學  出版社:臺北大學企業管理學系  裝訂:平裝
The knowledge map on Corporate Social Responsibility (CSR): A bibliometric analysis Are the stock prices of ESG companies more resilient - evidence from the COVID-19 pandemic in Taiwan Can self-interest drive? A moderated mediation model of psychological safety in the impact of servant leadership on customer-oriented behavior
優惠價: 88 220
庫存:5
Tarot for Baby
滿額折
出版日:2022/03/08 作者:Abigail Samoun; Kelly Anne Dalton  出版社:Rodale Pr  裝訂:硬頁書
Discover a world of insight and mindfulness in this playful board book introduction to Tarot!Help the littlest Tarot readers discover their inner world! As one baby journeys through the day, facing down the many challenges of being a tot, readers will get to know the Tarot deck and the insight and strength that can be drawn from each card. Tarot can be used as a form of meditation--filled with mindful moments and self-reflection, each of the 22 cards in the Major Arcane provide a chance to ground your little one in the moment.
優惠價: 79 241
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企業管理學報-第46卷第4期(110/12)
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出版日:2021/12/01 出版社:臺北大學企業管理學系  裝訂:平裝
The effects of intellectual capital compoenets of various valuation methodsDeterminants of customer loyalty of green products -The case of Gogoro in TaiwanThe influence of brand positioning and event marketing on brand layalty-The mediation roles of brand identification and brand personaliyt: The case of spectaror sport
優惠價: 88 220
庫存:1
企業管理學報-第46卷第3期(110/09)
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出版日:2021/09/01 出版社:臺北大學企業管理學系  裝訂:平裝
Do Perceived Quality and Brand Image Still Affect Customer Satisfaction in Hospitals During the COVID-19 Pandemic?Evidence Speaks: The Interaction Effects between Evidence to Support Health Claims and Product Knowledge on Consumer's EvaluationCorporate Social Responsibitity and Job Satisfacion: A Configurational ApproachEnergy-related Financial Risk Assessment Framework-Application to Gas-fired Power Plants
優惠價: 88 220
庫存:1
Coventry
滿額折
出版日:2020/08/06 作者:Rachel Cusk  出版社:Faber & Faber  裝訂:平裝
After the publication of Outline, Transit and Kudos - in which Rachel Cusk redrew the boundaries of fiction - this writer of uncommon brilliance returns with a series of essays that offers new insight
優惠價: 79 478
庫存:1
Practical Data Science With Python 3 ― Synthesizing Actionable Insights from Data
75 折
出版日:2019/09/23 作者:Ervin Varga  出版社:Apress  裝訂:平裝
Gain insight into essential data science skills in a holistic manner using data engineering and associated scalable computational methods. This book covers the most popular Python 3 frameworks for bot
優惠價: 75 1710
庫存:1
The Right It ― Why So Many Ideas Fail and How to Make Sure Yours Succeed (CD only)
75 折
出版日:2019/02/26 作者:Alberto Savoia; Roger Wayne (NRT)  出版社:Blackstone Pub  裝訂:有聲書
The Law of Market Failure: Most new products will fail in the market, even if competently executed.Using his experience at Google, his remarkable success as an entrepreneur and consultant, and insight
優惠價: 75 1687
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100 Things to Know about Food
55 折
出版日:2017/05/01 作者:Parko Polo ; Mariani Federico  出版社:Usborne UK  裝訂:精裝
This book provides a wonderful insight to every aspect of food from farming to cooking, nutrition to tasting.
優惠價: 55 299
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The Poems of Catullus 卡圖盧斯歌集
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出版日:2016/01/28 作者:Caius Valerius Catullus  出版社:William Collins UK  裝訂:平裝
Written in the twilight of the Roman Republic, the poetry of Gaius Valerius Catullus offers a delicious insight into the passions and gossip of high Roman society.
優惠價: 75 453
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Growing Up Gronk ― A Family's Story of Raising Champions
66 折
出版日:2013/07/09 作者:The Gronkowski Family with Jeff Schober  出版社:Houghton Mifflin Harcourt  裝訂:精裝
A behind-the-scenes story of the family whose extra-tall offspring include professional baseball and football players offers insight into how they were raised, trained and fed by their athletically co
優惠價: 66 627
庫存:1
Malaysian Industrial Relations And Employment Law, 7Th Edition
70 折
出版日:2011/04/30 作者:Maimunah Aminuddin  出版社:Mcgraw-Hill; Inc.  裝訂:平裝
Maimunah Aminuddin provides a unique insight into the various components of the Malaysian industrial relations system, including the role of the government, trade unions, trade disputes, the Industria
優惠價: 7 448
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Hopes and Prospects
66 折
出版日:2011/02/07 作者:Noam Chomsky  出版社:UK Penguin  裝訂:平裝
The Americas, both North and South, have been in motion with elections and political shifts that Noam Chomsky explores here with his characteristic independence and insight. "Popular activism has repe
優惠價: 66 580
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