This book examines theoretical and practical aspects of emerging technologies in e-service and artificial intelligence from an academic and professional viewpoint. To do so, it focuses on three major
The Women's Royal Naval Service (WRNS) was created in 1917, reformed in 1938 and maintained after 1945. This book determines for the first time the reasons for the expansion and contraction of the ser
Very few works of history, if any, delve into the daily interactions of U.S. Foreign Service members in Latin America during the era of Roosevelt’s Good Neighbor Policy. But as Jorrit van den Berk arg
"This book explores lean six sigma for optimal system performance in manufacturing and service organizations. It covers topics such as using lean tools to assess and improve lighting conditions on an
The assumptions that military service helps candidates attract votes—while lacking it harms a candidate’s chances—has been an article of faith since the electoral coronation of George Washington in 17
Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these serv
VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department.
This book details the findings of a small-scale research study on the use of real-time coaching in pre-service teacher education, founded upon the nexus of teacher education, mentoring, immediate feed
This edited volume explores the state of inclusive governance in South Asia. It particularly examines the nature and scope of inclusiveness noticed in the parliament and civil service in Bangladesh, I
Using data compiled from longitudinal studies of World War II, Korean War, and Vietnam War veterans, contributors to this groundbreaking book examine the effects of military service across the lifespa
This book analyses the adaptivity of public service media (PSM) to the digital network age. The authors use specific case studies and research initiatives, involving a variety of methodological and th
This book offers models and frameworks to analyze your service delivery systems as a whole. It presents the framework to solve customer problems by delivering the right knowledge at the right time to
"This book explores the current efforts in service-learning to engage with diverse communities, specific issues and strengths associated with those communities, and strategies for assessing and reflec
Career Diplomacy is an insider's guide to the Foreign Service as an institution, a profession, and a career. In this thoroughly revised third edition, Kopp and Naland provide an up-to-date, authorita
This book, part of the new wave of political sociology in EU studies, examines the dialectics of construction/deconstruction of the European civil service through a succession of empirically grounded
Inside Knowledge provides practical guidance for women working in professional service firms who aspire to achieve their full potential in what have traditionally been male working environments. It as
Flexible and effective service provisioning for supporting diverse applications is a key requirement for the next generation Internet. However, the current Internet lacks sufficient capability for mee
Comprehensive, engaging, and concise, the second edition of A Guide to Writing for Human Service Professionals offers students and professionals practical tools to improve their writing.
While Java texts are plentiful, it?s difficult to find one that takes a real-world approach, and encourages novice programmers to build on their Java skills through practical exercise. Written by an e
These are selected papers presented at the 5th International Workshop on Medical and Service Robots (MESROB 2016). The main topics of the workshop included: Exoskeleton and prostheses;
This book analyses the doctrinal structure and content of secondary liability rules that hold internet service providers liable for the conduct of others, including the safe harbours (or immunities) o
Real and Relevant provides teachers with a realistic, integrated, and inspirational guide for how to lead service and project-based learning with their students.
Drawn from lectures given at Westminster Abbey Institute, this volume brings together 13 essays and dialogues on moral aspects of public service: the good that is public servants' purpose, what it
The Eritrean National Service (ENS) lies at the core of the post-independence state, not only supplying its military, but affecting every aspect of the country's economy, its social services, its publ
Global service-based firms are often 'born global', and these organizations have developed integrated global strategies based on industry relationships, in order to thrive in new environments. Focusin
This proceedings volume will contain papers presented at the 2016 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2016), covering a wide range
Cloud service benchmarking can provide important, sometimes surprising insights into the quality of services and leads to a more quality-driven design and engineering of complex software architectures
This book brings together new research on public service interpreting and translation (PSIT) with a focus on ideology, ethics and policy development. It provides fresh theoretical and empirical perspe
How to find, train, and retain talented individuals for the public service is the concern of this symposium. It applies the recent experience of government (both British and American) to the question
The book offers an integrated vision on Cloud and HPC, Big Data, Analytics and virtualization in computing-oriented manufacturing, combining information and communication technologies, service-oriente
Major-General `Ginger' Burston led the Army Medical Service throughout the Pacific campaigns. This pivotal book explains how Burston and his medical team kept Allied troops healthy in primitive and ho
This volume focuses on the responsibilities of online service providers (OSPs) in contemporary societies. It examines the complexity and global dimensions of the rapidly evolving and serious challenge
Service quality is at the forefront of how the leisure, events, tourism and sport (LETS) sectors operate. An important consideration for any business, and therefore any student of the subject, this ne
The text is aimed at CEOs and all executive management, however the scope of the material will engage the entire organization. The authors identify the key ingredients of service excellence and show h
Researchers in various business fields explore how companies use specialized logistics services to move material around the globalized economy for them. They cover logistics service providers, int
Editors Nadda, Dadwal, and Rahimi present readers with a collection of professional and research perspectives on various opportunities for service sector entrepreneurship in emerging economies thro
Patel presents a textbook for students at the beginning-to-intermediate level of knowledge about web site development on how to use the Windows Communication Foundation software to create service-
Rozenes and Cohen present research closely related and partly based on Service Dominant Logic (SDL), which presents a framework that pivots around the customer experience and revolves around co-cre
This book provides an assorted set of reflections/lessons from the "trenches" of Lean service and brings to fore leadership challenges, new tools, and the known-unknowns (insights that very few know b
D2D-based proximity service is a very hot topic with great commercial potential from an application standpoint. Unlike existing books which focus on D2D communications technologies, this book fills a
