The eighteenth century's critique of privilege and its commitment to the idea of advancement by merit are widely regarded as sources of modernity. But if meritocratic values were indeed the product o
With expertise and sensitivity, the author of this accessibly written volume addresses a real but long-neglected problem: the pain and humiliation of sexual assault suffered by many women at the hands
With expertise and sensitivity, the author of this accessibly written volume addresses a real but long-neglected problem: the pain and humiliation of sexual assault suffered by many women at the hands
This short course is ideal for people training to work in all areas of the tourism and travel industry, with units focusing on key communication areas.
This short course is ideal for people training to work in all areas of the tourism and travel industry, with units focusing on key communication areas.
In this book leading scholars and practitioners present the latest research and theory in customer satisfaction and services marketing with a wealth of stimulating ideas. Topics discussed include: the
In Deuteronomy Moses speaks as a futurist, forecasting the challenges that coming generations of Israel will face and applying God's covenant word to new situations.Reading Deuteronomy is like standin
At last here is a comprehensive text on the managerial problems of professional firms. David Maister, whose international consulting practice has gained him the reputation among his peers as "the guru
Also available online at: www.kluwerlawonline.com The rapid, recent increase in transnational commercial litigation has made it even more necessary for lawyers to understand how claims are litigat
This book provides a rare and authoritative glimpse at the splendid decorative military art of the Ottomans, and art that is both insufficiently known and insufficiently appreciated. Professor Zygulsk
"How can you buy the sky? How can you own the rain and the wind?" So begin the moving words attributed to a great American Indian chief--Chief Seattle--over 100 years ago. They are words that eloquen
"Herb Schildt tells his programmers what they want and need to know--simply, clearly, concisely, and authoritatively." --ACM Computing Review World-renowned programming author Herb Schildt brings you
This volume provides in-depth coverage of environmental pollution sources, waste characteristics, control technologies, management strategies, facility innovations, process alternatives, costs, case h
A holiday hotel outside Tokyo, a pensione in Milan, a country house hotel in the English countryside, this collection of short stories describes the adventures and disasters, funny and frightening, ro
